Accessibility statement

Accessibility statement for NQSW Supported Year 

This accessibility statement applies to https://www.nqsw.sssc.uk.com/. 

This website is run by the Scottish Social Services Council (SSSC). 

We’ve made the website text as simple as possible to understand and you can navigate through the website with your keyboard and screen reader. 

My Computer My Way  and AT Hive has advice on making your device easier to use if you have a disability. 

How accessible this website is 

This website is fully compliant with WCAG 2.2 but if you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.  

Some external links may direct you to pages which are not fully accessible. Other SSSC websites that you may be directed to have been made as accessible as possible and accessibility statements are provided on these sites. Resources that you may be directed which have not been produced by the SSSC may not be fully accessible. 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Contact via email at: accessibility@sssc.uk.com

Call the SSSC on 0345 60 30 891

We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our accessibility team over email at: accessibility@sssc.uk.com. 

Read tips on contacting organisation about inaccessible websites. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

Find out how to contact us and what we have available either through our website’s contact page – https://www.sssc.uk.com/contact-us/ or over the phone at 0345 60 30 891. 

Technical information about this website’s accessibility 

The SSSC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the exemptions. If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement. 

Non-accessible content 

We have not identified any non-accessible content.

Non-compliance with the accessibility regulations 

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement. 

We have not identified any areas of the website that are non-compliant with the regulations and are not otherwise covered by exemptions. If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement. 

While the NQSW website is compliant, external resources that you may be pointed to resources that may not be compliant – such as resources developed by external organisations. In the event you experience resources that are not compliant by external organisations, accessibility concerns should be directed towards them. You will find their email on the organisation’s webpage which can be found on the resource pages. 

Disproportionate burden 

At this time, we have not made any disproportionate burden claims. 

Content that’s not within the scope of the accessibility regulations 

3^rd party content 

Some of our links include third party content which we have no control over such as websites by the National Trauma Training Programme site (https://www.traumatransformation.scot/knowledge-skills/informed/). The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help. 

We have chosen to produce this accessibility statement in advance to support our users and our requirements under the Equality Act 2010 and Public Sector Equality Duty. 

Preparation of this accessibility statement 

This statement was prepared on 4 June 2024. It was last reviewed on 4 June 2024. 

This website was last tested on 4 June 2024. The test was carried out by the Scottish Social Services. The testing included manual testing and using semi- automated tools.